As soon as we have shipped your order you will receive the tracking number for that order.
This means that the order has been fully processed and shipped from our warehouse. You will receive an email with your tracking number and of course the location were you can check your product status.
- If the payment is made until 03:00 PM (GMT) the product will be shipped out in the same day.
- If the payment is made after 03:00 PM (GMT) the product will be shipped out the next day.
Friendly customer service representatives can assist you in English, German and Italian and are available Monday through Friday from 08:00 AM - 5:00 PM (GMT). You may also contact us through email at firstname.lastname@example.org